Terms and conditions

Last updated: 13 November 2026

1. Who we are and scope

The website www.capodannoamilano.it is operated by Happy Net s.r.l., registered office at Via Alessandro Tadino 19, 20124 Milan, Italy · VAT no. and Tax Code 05831770960 · REA MI-1851745 · Share capital €10,000.00 fully paid · Email [email protected] · Tel. +39 02 82397358. Information available at Avior Viaggi, Via Pola 6, 20124 Milan.

These terms govern the online booking and purchase of events, dinners, entries and other New Year’s Eve in Milan services offered on the site. By purchasing you declare that you have read and accepted them.

2. Role of Capodanno a Milano and of the venues

Happy Net s.r.l. acts as an intermediary between you and the venues, hotels and event organisers. The event, menu, times, music, programme and any other service are provided and organised by the venue or organiser indicated on the listing, which is solely responsible for them. Happy Net handles the booking and the delivery of the ticket.

3. Booking and conclusion of the contract

Choose the event, the package and the number of people, enter your details and complete the payment. The contract is concluded when you receive the order confirmation email. The PDF ticket is sent by email to the address you provided: please check it is correct and, if you cannot find the email, check your spam folder too.

4. Prices and payment

Prices are shown in euros, VAT included where due, and refer to the package and date indicated on the listing. The final price is shown before you confirm the order. Payment is made online by card and is handled entirely by Nexi (XPay): card data is neither visible to nor stored by Capodanno a Milano.

5. The ticket

The ticket must be presented at the entrance, printed or on a phone, together with a valid ID. It is valid only for the event, the package and the number of people indicated. It may not be reproduced or resold at a price higher than the one paid. The venue may refuse entry to anyone who does not comply with its entry rules (minimum age, dress code, behaviour, capacity).

6. Right of withdrawal

As these are leisure services to be provided on a specific date, pursuant to Article 59(1)(n) of the Italian Consumer Code the right of withdrawal provided for distance contracts does not apply.

7. Liability

Capodanno a Milano is not responsible for the organisation and running of the event, which depend on the venue. Happy Net’s liability is limited to the handling of the booking, within the limits permitted by law and except in cases of wilful misconduct or gross negligence. Mandatory consumer protections remain unaffected.

8. Support and complaints

For support or complaints write to [email protected] or call +39 02 82397358. As a consumer you may also use the European online dispute resolution platform: ec.europa.eu/consumers/odr.

9. Personal data

Personal data is processed in accordance with the Privacy Policy.

10. Governing law and jurisdiction

These terms are governed by Italian law. For disputes with consumers, the court of the consumer’s place of residence or domicile, if in Italy, has jurisdiction; in all other cases the Court of Milan has jurisdiction.

11. Changes to the terms

The terms that apply are those in force at the time of the order, shown in the confirmation and available on this page.